This Privacy Policy governs the personal information collected by KAYUH PRO SDN. BHD 202601034221 (1696316-D) through this website, and it applies to every visitor to the site and every Customer who uses it.
Categories of Information Collected
The Company may collect the following categories.
Personal information – name, email address, shipping address, billing address and phone number.
Payment information – credit or debit card particulars, or other payment method information, which is processed securely by way of third-party payment gateways.
Order information – order history, the products purchased and the customer preferences recorded.
Website usage data – browser type, device information, IP address, cookies and the pages visited.
Purposes of Use
Information so collected is used for the following purposes only.
Fulfilment – to process orders and carry them through to completion.
Communication – to contact the Customer in relation to a purchase, a support enquiry or a promotional update.
Optimisation – to improve the website, the services offered and the customer experience as a whole.
Security – to prevent fraud and to preserve the security of the website and of its users.
Compliance – to comply with all legal and regulatory obligations.
Disclosure of Information
The Company does not sell or rent personal information. Disclosure is confined to the following recipients.
Trusted third parties – partners assisting in the operation of the website, among them hosting providers, payment processors and shipping partners.
Legal authorities – law enforcement or regulatory authorities, where disclosure is required by law.
Data protection – each such partner is contractually obligated to protect that data in accordance with the standards of the Company.
Security Measures and Cookies
The Company implements industry-standard measures to safeguard the information it holds.
Measures applied – SSL encryption, secure servers and regular monitoring.
Limitation – although every commercially acceptable means is employed to protect personal information, no method of transmission over the internet is 100% secure.
Cookies – cookies and similar technologies are used to enhance the user experience, to track site performance and to deliver personalised content.
Control of cookies – the Customer may control or disable them through browser settings, although site functionality may be affected as a result.
Rights of the Customer
The Customer is entitled to exercise the following rights.
Access & correction – to request access to the personal information held, or the correction of it.
Deletion – to request the deletion of that data, subject to legal or administrative requirements.
Opt-out – to unsubscribe from marketing emails at any time.
The support team of the Company is ready to help the Customer with any enquiry concerning this policy.